bt 777 Privacy Policy

1. Purpose of Data Collection

As a responsible online betting and casino platform, bt 777 collects user data solely to improve service quality and ensure a safe environment. We believe that protecting user privacy is the foundation of a sound service.

The main purposes for collecting your data are listed below:

• To complete account registration and identity verification
• To securely process deposits and withdrawals
• To ensure platform security and prevent fraud
• To provide customer support and resolve complaints
• To review platform usage and improve service quality
• To send information about promotional offers and bonuses (only with your consent)

2. What Data We Collect

2.1 Registration Data

When you create an account at bt 777, we collect the following information:

• Full name and date of birth (for age verification — the 21+ age requirement applies)
• Mobile number and email address
• Username and password chosen by the user
• Documents required for identity verification (such as a National ID card)

2.2 Financial Data

When completing transactions, we collect mobile numbers and transaction references via bKash, Nagad, Rocket, and Upay. We do not store any full PINs or payment credentials.

2.3 Device and Browsing Data

The following technical information is automatically collected while you use the platform:

• IP address and device identity
• Browser type and operating system
• Time spent on the platform and information about pages visited
• Cookies and session data

2.4 Communication Data

When you contact customer support via live chat or email, the content and date of that conversation are stored, which helps improve service quality in the future.

3. Data Use and Processing

bt 777 uses collected data only for lawful and declared purposes. Personal data is not sold to any third party.

3.1 Service Operation

Your data is used to manage accounts, verify transactions, and maintain platform security. If any suspicious activity is detected, data may be used to investigate it.

3.2 Legal and Regulatory Requirements

As part of legal obligations, relevant data may be provided to the appropriate authorities for age verification, identity confirmation, and anti-money laundering purposes.

3.3 Personalised Experience

Your gaming preferences and usage patterns are analysed to present you with relevant game recommendations and promotional offers. Compliance with the Responsible Gaming guidelines is also monitored through usage data.

3.4 Communication

Your mobile number and email are used to send important account notifications, security alerts, and transaction confirmation messages.

4. Data Security Measures

bt 777 uses industry-standard security technology to protect your personal data. The key features of our security framework are described below:

• SSL Encryption: All data transmitted on the site is protected with SSL technology.
• Data Encryption: Stored personal data is kept in encrypted format.
• Access Control: Only authorised staff can access the necessary data.
• Regular Monitoring: System and network security is monitored on a regular basis.
• OTP Verification: OTP-based two-step verification applies for sensitive operations.

However, complete security of data transmitted over the internet cannot be guaranteed. If any unauthorised access or data breach is detected, bt 777 will promptly notify affected users.

5. Cookies and Tracking Technology

Cookies are used on the bt 777 website. Cookies are small data files stored in your browser that help confirm your identity in future sessions.

5.1 Types of Cookies

• Essential Cookies: Used to keep login sessions active and to save form data. Without these cookies, the platform does not function properly.
• Analytical Cookies: Used to analyse user behaviour and improve the service. This data is generally anonymous.
• Preference Cookies: Used to remember language selection and personal settings.

5.2 Cookie Control

You can disable cookies from your browser settings. However, disabling cookies may cause some platform features to not work properly.

6. Third-Party Data Sharing

bt 777 does not sell users' personal data to third parties for commercial purposes. However, data may be shared in the following limited circumstances:

• Payment Processors: Only the data necessary to complete transactions is shared with mobile payment providers such as bKash, Nagad, Rocket, and Upay.
• Technology Partners: Technology service providers that assist in operating the platform may process data under specific conditions.
• Legal Requirements: Data may be provided in response to a court order or a lawful request from law enforcement authorities.
• Business Transfers: In the event of a company merger or acquisition, data may be transferred, but the terms of this policy will remain in effect.

To learn the full terms of use for our services, please read the Terms and Conditions page, which contains detailed information about third-party services.

7. User Rights

bt 777 users have the following rights regarding their personal data:

7.1 Right to Know

You may request at any time to know what data we are storing about you and how it is being used.

7.2 Right to Correct Data

If any information in your account is incorrect or incomplete, you may request a correction through our support team.

7.3 Right to Delete Data

In certain circumstances, you may request that your personal data be deleted. However, some data must be retained for a set period due to legal obligations.

7.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional messages or newsletters, you may cancel your subscription at any time or inform our support team.

8. Data Retention Period

bt 777 retains user data only for as long as it is needed for the relevant purpose or as required by law:

• Active account data: retained for as long as the account remains open.
• Transaction records: kept for the period required by legal requirements.
• After account closure: some data may be retained for a limited period for legal and security reasons.
• Marketing data: use of data for marketing purposes stops as soon as consent is withdrawn.

9. Protection of Minors

bt 777 strictly enforces a 21+ age policy. Data of anyone under the age of 21 is not knowingly collected. Age is verified at registration, and identity documents may be requested in cases of doubt.

If a minor's data is found in our system, the relevant parent or legal guardian may contact us. We will verify the matter and promptly take steps to close the account and delete the data. Learn more about bt 777 and stay informed about our responsible practices.

10. Changes to the Policy

bt 777 reserves the right to update this Privacy Policy as needed. If any significant change is made, you will be notified via your registered mobile number or email. By checking the "Last updated" date on this page, you can easily tell whether the policy has been recently changed.

Continuing to use the platform after a policy change will be considered as your acceptance of the updated terms. If you object to any change, please contact the support team to close your account.

Visit our Frequently Asked Questions (FAQ) page for answers to common questions.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact the bt 777 support team. Our team is available 24/7 to assist in both Bengali and English.